Privacy Policy
Effective Date: June 20, 2026
Last Updated: June 20, 2026
True Shine Exterior Services (‘True Shine’, ‘we’, ‘our’, or ‘us’) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you contact us, request a quote, or use our website, and tells you about your privacy rights.
1. Information We Collect
We collect information that allows us to serve you and operate our business:
Personal Information – Your name, email address, phone number, service address, and any details you provide when requesting a quote or booking a service.
Automatically Collected Data – IP address, browser type, device information, and pages visited on our website.
Service Information – Details about your property and the services you request, such as windows, gutters, solar panels, A/C condensers, or screens.
Payment Information – If you pay online, your payment is processed securely through a trusted, PCI-compliant payment provider.
2. How We Use Your Information
We use the information we collect to:
• Provide, schedule, and complete the services you request.
• Respond to inquiries, quotes, and service requests.
• Send appointment reminders, service updates, and important notices.
• Send promotions or helpful information with your consent.
• Verify contact details for SMS messaging and A2P compliance.
• Comply with our legal obligations and prevent fraud.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our website. You can disable cookies in your browser settings, though some features may not work properly as a result.
4. How We Share Information
We share data only as necessary to operate our business:
• Trusted service providers — such as scheduling, hosting, email/SMS, and payment processors — who only process data on our behalf.
• Regulatory or law enforcement agencies if required by law.
We never sell or rent your personal data to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with anyone.
5. SMS & Email Communications
By providing your contact information, you consent to receive communications from True Shine Exterior Services, including calls, texts, and emails about your quotes, appointments, and services.
• Message & data rates may apply; frequency may vary.
• Reply STOP or OUT to opt out of texts or use unsubscribe links in emails.
• Consent is not a condition of purchase.
6. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with our legal obligations.
When information is no longer needed, we delete or anonymize it within a reasonable period unless the law requires otherwise.
7. Security
We use reasonable safeguards, including secure servers and access controls, to protect your information.
While we strive for industry-standard security, no system is 100% secure.
Use of our services is at your own risk.
8. Your Rights
You may request to access, correct, or delete your personal information, or opt out of marketing communications at any time.
Contact us at:
Email: Trueshine516@gmail.com
We will respond to your request within a reasonable timeframe.
9. Governing Law & Dispute Resolution
This Policy is governed by the laws of the State of California.
Any disputes arising under this Policy will be handled in the state or federal courts located in Ventura County, California.
10. Changes to This Policy
We may update this Policy from time to time. All changes will be posted at this page with the effective date updated accordingly.
Your continued use of our services after revisions constitutes acceptance.
Privacy Policy
Effective Date: June 20, 2026
Last Updated: June 20, 2026
True Shine Exterior Services (‘True Shine’, ‘we’, ‘our’, or ‘us’) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you contact us, request a quote, or use our website, and tells you about your privacy rights.
1. Information We Collect
We collect information that allows us to serve you and operate our business:
Personal Information – Your name, email address, phone number, service address, and any details you provide when requesting a quote or booking a service.
Automatically Collected Data – IP address, browser type, device information, and pages visited on our website.
Service Information – Details about your property and the services you request, such as windows, gutters, solar panels, A/C condensers, or screens.
Payment Information – If you pay online, your payment is processed securely through a trusted, PCI-compliant payment provider.
2. How We Use Your Information
We use the information we collect to:
• Provide, schedule, and complete the services you request.
• Respond to inquiries, quotes, and service requests.
• Send appointment reminders, service updates, and important notices.
• Send promotions or helpful information with your consent.
• Verify contact details for SMS messaging and A2P compliance.
• Comply with our legal obligations and prevent fraud.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our website. You can disable cookies in your browser settings, though some features may not work properly as a result.
4. How We Share Information
We share data only as necessary to operate our business:
• Trusted service providers — such as scheduling, hosting, email/SMS, and payment processors — who only process data on our behalf.
• Regulatory or law enforcement agencies if required by law.
We never sell or rent your personal data to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with anyone.
5. SMS & Email Communications
By providing your contact information, you consent to receive communications from True Shine Exterior Services, including calls, texts, and emails about your quotes, appointments, and services.
• Message & data rates may apply; frequency may vary.
• Reply STOP or OUT to opt out of texts or use unsubscribe links in emails.
• Consent is not a condition of purchase.
6. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with our legal obligations.
When information is no longer needed, we delete or anonymize it within a reasonable period unless the law requires otherwise.
7. Security
We use reasonable safeguards, including secure servers and access controls, to protect your information.
While we strive for industry-standard security, no system is 100% secure.
Use of our services is at your own risk.
8. Your Rights
You may request to access, correct, or delete your personal information, or opt out of marketing communications at any time.
Contact us at:
Email: Trueshine516@gmail.com
We will respond to your request within a reasonable timeframe.
9. Governing Law & Dispute Resolution
This Policy is governed by the laws of the State of California.
Any disputes arising under this Policy will be handled in the state or federal courts located in Ventura County, California.
10. Changes to This Policy
We may update this Policy from time to time. All changes will be posted at this page with the effective date updated accordingly.
Your continued use of our services after revisions constitutes acceptance.
Privacy Policy
Effective Date: June 20, 2026
Last Updated: June 20, 2026
True Shine Exterior Services (‘True Shine’, ‘we’, ‘our’, or ‘us’) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you contact us, request a quote, or use our website, and tells you about your privacy rights.
1. Information We Collect
We collect information that allows us to serve you and operate our business:
Personal Information – Your name, email address, phone number, service address, and any details you provide when requesting a quote or booking a service.
Automatically Collected Data – IP address, browser type, device information, and pages visited on our website.
Service Information – Details about your property and the services you request, such as windows, gutters, solar panels, A/C condensers, or screens.
Payment Information – If you pay online, your payment is processed securely through a trusted, PCI-compliant payment provider.
2. How We Use Your Information
We use the information we collect to:
• Provide, schedule, and complete the services you request.
• Respond to inquiries, quotes, and service requests.
• Send appointment reminders, service updates, and important notices.
• Send promotions or helpful information with your consent.
• Verify contact details for SMS messaging and A2P compliance.
• Comply with our legal obligations and prevent fraud.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our website. You can disable cookies in your browser settings, though some features may not work properly as a result.
4. How We Share Information
We share data only as necessary to operate our business:
• Trusted service providers — such as scheduling, hosting, email/SMS, and payment processors — who only process data on our behalf.
• Regulatory or law enforcement agencies if required by law.
We never sell or rent your personal data to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with anyone.
5. SMS & Email Communications
By providing your contact information, you consent to receive communications from True Shine Exterior Services, including calls, texts, and emails about your quotes, appointments, and services.
• Message & data rates may apply; frequency may vary.
• Reply STOP or OUT to opt out of texts or use unsubscribe links in emails.
• Consent is not a condition of purchase.
6. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with our legal obligations.
When information is no longer needed, we delete or anonymize it within a reasonable period unless the law requires otherwise.
7. Security
We use reasonable safeguards, including secure servers and access controls, to protect your information.
While we strive for industry-standard security, no system is 100% secure.
Use of our services is at your own risk.
8. Your Rights
You may request to access, correct, or delete your personal information, or opt out of marketing communications at any time.
Contact us at:
Email: Trueshine516@gmail.com
We will respond to your request within a reasonable timeframe.
9. Governing Law & Dispute Resolution
This Policy is governed by the laws of the State of California.
Any disputes arising under this Policy will be handled in the state or federal courts located in Ventura County, California.
10. Changes to This Policy
We may update this Policy from time to time. All changes will be posted at this page with the effective date updated accordingly.
Your continued use of our services after revisions constitutes acceptance.